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What is Hospice Care?

Hospice is an organisation that provides volunteers to assist people through the progression of their life limiting illness,enabling them to maintain a dignified lifestyle in the environment of their choice.
Hospice will support families through their time of bereavement.
Hospice is primarily involved with meeting the physical, emotional, social and spiritual needs of the client and their families.

Eligibility?

All people living with limited life expectancy due to advanced progressive disease and their carers.

• We can stay with a client while the carer has time off
• Provide companionship and support
• Provide transport for clients to and from appointments
• Sit with clients who are ill during the day, evening or night, in their home, a residential aged care facility or in a hospital setting.

How much will I have to pay?

Nothing, Hospice volunteers are free, but we will gratefully accept any donations to help support our service.Donations over $2.00 are tax deductible.

How do I contact Hospice volunteers?

You can telephone us on 03 64 40 7110 or mobile 0418 127 590.
Referrals can come from your doctor, a nurse, family member, friends or yourself.

How many hours can I have?

This depends on your need and the resources we have available at the time.

If I have to go into hospital, will my volunteer visit me?

Yes, the volunteer will continue to visit you, if you wish.

Who is a volunteer?

Our volunteers, young and old, come from all walks of life and bring to our organisation a diverse range of life skills. Highly motivated, all must undergo police safety screenings and complete a comprehensive training programme. Volunteers are hand picked for their depth of understanding of the needs of the very ill, their families and carers.

What happens if I don't get on with a volunteer you give me?

If you are not comfortable with your volunteer, please let the manager know and we will introduce you to another person. A primary objective of the service is to provide someone who fits in with you, your family and your lifestyle.

I don't feel well enough to entertain a vistor - I just want someone to be there?

Our volunteers understand this. They will bring their own activities with them and can be within calling distance in another room.

If I accept help from a hospice volunteer will I lose my home help, meals on wheels or community nurse?

Having a Hospice volunteer will not affect any other service.

(*If you consider your experience with this service has been unfair or unsatisfactory, you are invited to contact our office.)